About the Course
Organisations increasingly collect, process and manage significant amounts of personal and business information.
This course equips participants with practical knowledge to handle personal data responsibly and contribute to effective data protection practices within their organisations.
Participants will explore data protection principles, common risks associated with handling personal information, appropriate safeguards and actions to take when potential data protection issues or incidents are identified.
Who Should Attend
Suitable for:
Managers and supervisors
Administrative and operations personnel
HR professionals
Customer service personnel
Sales and marketing professionals
Business owners
Employees who handle personal or business information
What You Will Learn
Participants will learn to:
Understand key principles of data protection
Recognise responsibilities when handling personal information
Identify risks throughout the data-handling process
Apply responsible data-handling practices
Identify potential data protection incidents
Respond appropriately to suspected incidents
Escalate data protection concerns through appropriate channels
Contribute to organisational data protection practices
Course Content
Understanding Data Protection
Personal data and its importance
Data protection responsibilities
Common organisational risks
Responsible Data Handling
Collection and use of personal information
Storage and access
Sharing and disclosure
Identifying Data Protection Risks
Common vulnerabilities
Inappropriate disclosure
Managing Data Protection Incidents
Recognising potential incidents
Immediate response
Strengthening Organisational Practices
Employee responsibilities
Good data-management practices
