About the Course
Cybersecurity is no longer solely the responsibility of an organisation's IT department. Employees are often an important line of defence against cyber threats.
This course develops practical cybersecurity awareness and helps participants recognise common threats, protect business information and respond appropriately when suspicious activities are detected.
Using workplace-focused examples, participants learn how everyday decisions can reduce cybersecurity risks and when potential incidents should be escalated.
Who Should Attend
Suitable for:
General employees
Managers and supervisors
Administrative personnel
Customer service teams
Sales and marketing personnel
Business owners
Non-IT professionals using workplace digital systems
What You Will Learn
Participants will learn to:
Recognise common cybersecurity threats
Identify suspicious emails, messages and online activities
Understand phishing and social-engineering risks
Apply safer digital practices
Protect accounts and business information
Detect indicators of potential cybersecurity incidents
Respond appropriately to suspicious activities
Escalate cybersecurity incidents through appropriate channels
Course Content
Understanding Cyber Threats
Common cybersecurity risks
How cyber threats affect businesses
Human factors in cybersecurity
Recognising Cyber Attacks
Phishing
Social engineering
Suspicious links and attachments
Credential and account threats
Protecting Digital Information
Safer account practices
Handling business information
Secure workplace behaviour
Detecting Potential Incidents
Warning signs
Suspicious activities
Identifying abnormal behaviour
Responding and Escalating
Immediate actions
Reporting potential incidents
Organisational escalation procedures
